Exploring the Soft Side of Capacity Development

This newsletter from Capacity.org covers a number of aspects relating to the "soft side" of capacity development (such as the ability to engage in negotiation, or developing trust with business partners) as well as provides available resources on the subject. It describes new resources available from Capacity.org in context of capacity dimensions of the Millennium Development Goals (MDGs) and offers a new viewpoints section which posts brief contributions from readers.

The newsletter makes reference to the fact that the materials that do cover this topic often do not describe what is needed to put these tools to work or what skills facilitators need to make the changes that they seek.

The features of this issue of the Capacity.org newsletter include: Facilitation: the key to adapting tools for development; Who is an appropriate facilitator?; Building bridges through community service learning; Reflecting on TIME for facilitation; and Using facilitation to solve an ICT problem.

The newsletter draws on the experiences of students from the University of Guelph by highlighting some of the learning processes that facilitators experience in adapting tools to organisational contexts.