Information, Technology and Small Enterprise: A Handbook for Entrepreneurs in Developing Countries

This handbook is for entrepreneurs running a small business in a developing country. It aims to help those entrepreneurs understand new information and communication technologies (ICTs), and their application in business. The handbook covers four areas: an introduction to ICTs in small business; guidance for particular types of small business; advice sheets on communicating with customers; and advice sheets on using the new technology.

Each page provides an overview of practical issues relating to improving the running of a small business. A glossary of ICT terms and some pointers to sources of further information are provided.