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Impact Data - Yes...Because I can

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Date

This social marketing campaign was conducted in the Republic of Maldives in an effort to shift young people's negative mindsets about skill-based training and occupations. These attitudes have, according to organisers, resulted in employers preferring an expatriate workforce, leaving large numbers of Maldivian youth unemployed. Drawing on the attention, interest, desire, and action (AIDA) model of communication, "Yes... Because I can" used a variety of communication tools and strategies, such as television and radio spots, printed materials and newspaper features, a toll-free telephone hotline, an informational website, youth-friendly events, and career counselling to valorise the notion of work and career.

Methodologies
Data analyses are based upon post-hoc examination of government surveys conducted prior to the "Yes" campaign, data from the formative research conducted for the campaign, and post-campaign follow-up data.

Data is presented from 2 separate samples. The first sample is drawn from a survey conducted to understand young people's attitudes toward work and career as a part of the government of Maldives' Integrated Human Development programme (IHDP) executed in 2004. This project provided career guidance, but it did not include any social marketing inputs. The "Yes" campaign was implemented 2 years later (2006–2007) through the Employment Skills Training programme (ESTP); the second sample group was drawn from the ESTP. Researchers carried out a series of studies with grade 10 students.

To measure behavioural changes effected by the campaign, namely, the "target" groups' engagement with the "Yes" website and the toll-free phone service, the website was designed to record hits on the website and a system of recording toll-free calls was formulated. To examine changes in career beliefs, a pretest post-test, quasi-experimental design was used to compare changes in attitudes toward work and career.
Attitudes
Selected findings from Study 1: The impact of career guidance: At T1 (prior to the career guidance intervention), the "career guidance only" group obtained a mean score of 33.04, while the control group obtained a mean score of 32.91; the difference between mean scores was not significant. At T2 (immediately after the careers intervention), the career-guidance-only group obtained a mean of 29.57, which is lower than the score it obtained before the career guidance intervention. This indicates a decrease in negative career beliefs.

Selected findings from Study 2: The impact of career guidance and social marketing: Study 2 considered the group that received the social marketing inputs (SM group) only as compared with those who received both the social marketing and careers interventions (SMCG group). While both groups showed significant changes in career beliefs at T2, researchers found that "the extent of change in career beliefs is greater in the combined SMCG group when compared to the SM only group". Based on specific figures included in the report, they assert that "the "Yes" social marketing campaign by itself did have a statistically significant impact on career beliefs and contributed to the reduction of negative career beliefs...[and that] the combined impact of the "Yes" social marketing campaign and the career guidance intervention had a statistically significant impact on the reduction of negative career beliefs."

Selected findings from Study 3: Effect size: Researchers used the Glassian effect size (click here for further information about this methodology) to examine the extent to which each of the conditions - the career guidance and social marketing interventions - contributed to the samples' change in work attitudes. As Table 3 in the report shows, the maximum effect size for an intervention is seen when social marketing is combined with career guidance.
Access
The government of Maldives has maintained a website dedicated to employment and career information. Comparison of the hits received by the "Yes" and government websites 1 month after the "Yes" campaign is as follows: the government website receives an average of 30 hits per month, whereas the "Yes" website received 49,075 hits during the month after it was launched.

Since a toll-free service dedicated to employment and career development does not exist in the Maldives, researchers were unable to provide a comparative analysis. An examination of the log sheets, however, indicated that the toll-free number received a total of 2,251 calls in the first month after the campaign was launched. Of these, 93% of the calls were unique, first-time calls that were motivated by the "Yes" campaign.
Source
Email from Gideon Arulmani to The Communication Initiative on February 2 2008, including "Capturing the Ripples: Addressing the Sustainability of the Impact of Social Marketing", by Gideon Arulmani and Agisa Abdulla, published in the Social Marketing Quarterly (Volume 13, Issue 4, December 2007, pages 84-107 - available by paid subscription only).

Comments

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Submitted by Anonymous (not verified) on Tue, 01/06/2009 - 07:30 Permalink

The project description provides a good overview of the project and the impact of the project and the value added by the YES campaign. For comparative purposes it would be useful to receive additional information on any other case studies/similar type projects that you are aware of and some quotes from the stakeholders that the project has benefited. - Heidi Agbenyo, Stakeholder Communications, City & Guilds Centre for Skills Development

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Submitted by Anonymous (not verified) on Wed, 07/23/2008 - 04:47 Permalink

Hello,

Social Marketing as a concept is one where it is hard to find real life success stories and this is one of them! Looking forward to reading more about the progress of the project.

Regards,

Tanya Alexander
India